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IT Support Services

Applying Expert Knowledge to Your Everyday Support Issues

Proactive IT Support Services

At Colden Company we are dedicated to providing comprehensive IT solutions tailored to meet the unique needs of your business. Our team of experts is committed to ensuring your technology infrastructure operates smoothly and efficiently, allowing you to focus on what you do best. Explore our range of services designed to support and enhance your IT environment.

User Support

Our user support services are designed to assist your team with any technical issues they may encounter. From fixing hardware problems to providing guidance on software, our team is here to ensure your staff can work productively. Our offering includes:

  • Helpdesk support via email or phone
  • Remote and on-site assistance
  • Software installation and updates
  • Hardware troubleshooting and repair

Cloud Management

Harness the power of the cloud with our Cloud Management services. We help you manage and optimize your cloud resources to ensure scalability, security, and cost-efficiency. Our offering includes:
  • Identity and access management
  • Resource monitoring and optimization
  • Security and compliance management
  • Backup and disaster recovery solutions

Systems Management

Effective systems management is crucial for maintaining the health and performance of your IT infrastructure. This includes everything from network devices and firewalls to servers and phone systems. Our management services include:
  • Proactive monitoring and maintenance
  • Patch management
  • Performance optimization
  • Configuration management

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Managed Services
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Managed Security Services

Protect your business from cyber threats with our Security Operations Center (SOC) services. Our team of security experts monitors your systems around the clock to detect and respond to potential threats. Our service include:

  • 24/7 security monitoring
  • Threat detection and analysis
  • Incident response and remediation
  • Vulnerability assessments

Backup & Recovery

Safeguard your data with our Backup & Recovery services. We offer reliable solutions to ensure your critical data is backed up and can be quickly restored in the event of data loss. Our services include:

  • Automated backup solutions
  • Data recovery planning
  • Regular backup testing
  • Secure off-site storage

Mobile Device Management

In today’s mobile-centric world, managing your organization’s mobile devices is essential. Our Mobile Device Management (MDM) services ensure your devices are secure and compliant with company policies. MDM services include:

  • Device enrollment and configuration
  • Security policy enforcement
  • Application management
  • Remote wipe and lock capabilities

What Our Clients Are Saying

  • Colden Company Inc. really backs up their words. The customer support is friendly and the response time is very fast. Since we made the switch, we have saved a bunch in IT costs and we are getting much better service than we ever had before. I recommend them to anyone!

    Ginine Cilenti - Executive Director, Diabetes Foundation

  • Colden Company Inc. has been our technology provider and we couldn't be happier with their service. Colden delivers the rare combination of deep technical knowledge, commitment to our business needs, and tangible business results through technology. Everyone at Colden is friendly, detail-oriented, and very knowledgeable - their customer service is top-notch and they are clearly dedicated to a high standard of professionalism. I give Colden Company Inc. my highest recommendation to any business looking for a technology partner.

    Melinda Bucknam - Partner, Bucknam & Conley CPAs

  • Colden Company Inc. has not only been responsive to our needs, but they have helped us anticipate our needs. We know we can count on Colden Company as our trusted technology advisers. They really do so much more than the typical IT services company. I recommend them to anyone!

    Aaron Westcott - Vision Business Consulting

  • Colden Company manages every aspect of their business with intentionality. From the first moment you call them, to their ongoing service, they are excellent in every thing that they do. I really like that I don’t get lost in a sea of people like I would with a huge company. I get personalized support with someone who actually knows my business. Highly recommend!

    Anastasia Gray - Wealth Management

  • I cannot say enough good things about this company! We use them for our IT and our move was so smooth. From setting up the wiring and installing everything so the down time we had was limited and during the holidays! I highly recommend Colden for all your IT needs!!!

    Linda Johnson - Sr. Manager, Diabetes Foundation

  • We recently used the services of the Colden Company for our IT needs! We were extremely impressed with their professionalism and efficiency. Their solutions were tailored perfectly to our needs. I highly recommend their services!

    Christopher Felix - Owner, Enterprise Roofing

  • Colden Company is very responsive to Linc’s application needs. Whether it be support issues or functionality issues, Colden’s team is knowledgeable, reliable and easy to work with.

    Kelli Daley - Director of Training & Support, Linc Network

  • Working with Colden Company has made me very happy. I can concentrate on running the business since Colden Company is proactive about addressing our needs. I actually have staff asking for more to do since they now have free time since Colden Company cleared up our IT problems!

    Melinda Lee - Temp Controls Mechanical Corp.

  • Jim at Colden Company is a Rockstar. He is a role model type person, and his IT service is without question second to non. Colden Company's top rated rewards and service speak for themselves. The amazing team of people you get is icing on the cake.

    Frank R. Molimock